Internet Heroes launched at GITEX to rescue Dubai from errant technology

Released on = December 7, 2006, 4:18 am

Press Release Author = John

Industry = Software

Press Release Summary = Internet Heroes, the latest venture of Dubai based
netlinkblue llc was recently launched at the Gulf IT Expo 2006 (GITEX), one of the
largest and most popular IT expo in the region, Internet Heroes is a 24hr Computer
Support Service, which acts as an antidote to disorderly computer behavior, anytime,
anywhere. Mr. Akash Aurora, (Chief Technical Architect, Netlink) conceived the idea
to relieve the residents of Dubai who battle computer related problems on a day to
day basis.

Press Release Body = Dubai, December 07, 2006 Internet Heroes
(http://www.internetheroes.com), the latest venture of Dubai based netlinkblue llc
(www.netlinkblue.com) was recently launched at the Gulf IT Expo 2006 (GITEX)
(http://www.gitex.com/Default_en_gb.aspx), one of
the largest and most popular IT expo in the region, Internet Heroes is a 24hr
Computer Support
Service (http://www.internetheroes.com), which acts as an antidote to disorderly
computer behavior, anytime, anywhere. Mr. Akash Aurora, (Chief Technical Architect,
Netlink) conceived the idea to relieve the residents of Dubai who battle computer
related problems on a day to day basis.

While launching an aggressive marketing campaign about the service and choosing to
introduce the service at GITEX, Aurora said that the idea struck him when many of
his friends kept calling him to repair their computer problems. "I ended up spending
a considerable amount of time fixing some of their problems, be it setting up a
wireless system to helping them configure their MP3 ! We realized that people need
professional help. That is where we would like to come in and offer our
services," said Aurora.

Internet Heroes is a first of its kind service in the Emirates region. This service
is easily accessible to customers in need, by simply dialing the hotline number,
which links to the Internet Heroes call centre in Dubai, Once the problem is
recognized, a support ticket is raised immediately. Thereafter depending on the
customer's requirement, an internet hero will either resolve the problem over the
phone, via remote access or reach your resident /work place at the earliest. Their
priority will be to reach there as soon as possible, be it at any time of the day.

The Company currently employs 20 trained and well qualified engineers and plans to
increase the number soon. These 20 engineers called "Heroes" will provide emergency
services for your technology related problems no matter where your computers were
purchased or what time of day it is.

Mr. Aurora added that Internet Heroes mission was to "alleviate Dubai's computer
problems, educate people to fearlessly embrace technology and practice the art of
human interaction. Our agents are definitely going to be heroes after they solve
problems"

The internet heroes are available online at
www.internetheroes.com(http://www.internetheroes.com) or via phone at +971-4- 341
1515 (call 04-341 1515 directly from Dubai).

Web Site = http://www.netlinkblue.com/press_details12-06.asp

Contact Details = 571 udyog vihar, phase 5, Gurgaon, Haryana 122016
Tel: +91 124 401 7373
Fax: +91 124 4017372

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